Customer Studio
Build audiences based on behavior, intent, likelihood, mood-adjacent signals, and whatever they clicked after midnight.
Agentic Marketing Platform
Artificial? Yes.
Intelligent? Debatable.
Turn customer data into decisions, decisions into workflows, and workflows into outcomes nobody remembers approving.
Platform Promise
Every touchpoint, touched.
Hightouch helps teams activate customer data across every channel, system, surface, workflow, and mildly private behavioral signal.
From first click to final hesitation, we help you understand your customers with the kind of precision that used to require eye contact.
Lina K.Customer since Feb 14, 2023
High valueAlmost interestedJust now
Emotionally available to discounting2m ago
Likely to abandon cart with dignity5m ago
Hesitation detected7m ago
82Trust score
91Intent score
17Touchpoints
Product Modules
Tools for teams ready to know too much.
AI Decisioning
Deliver the next-best action, even when the best action is pretending this was always the plan.
Content Assembly
Generate campaigns using your existing brand assets, approved guidelines, and the faint memory of human taste.
Identity Resolution
Stitch customer profiles together until every person becomes one beautiful, actionable approximation.
300+integrations
1:1personalization
real-timedecisioning
Why Hightouch
Built for enterprise scale.
And all the feelings enterprise scale creates.
Handle complex customer data, intense workflows, fragile stakeholder alignment, and dashboards that make leadership feel calm.
Our technology just works.
Please stop asking how.
Use Cases
For every team with a dashboard and a dream.
For Marketing
Create journeys so personalized customers start wondering whether they mentioned something out loud.
For Advertising
Reach the right audience, suppress the wrong one, and let the algorithm decide who deserves another banner.
For Data Teams
Give marketers access to governed data without giving them enough power to frighten engineering.
For Leadership
Turn ambiguity into charts. Turn charts into confidence. Turn confidence into budget.
Human-Centered AI
Human-centered. System-led.
We believe humans belong at the center of the experience. Specifically, the measurable part.
With Hightouch, teams can transform scattered behavior into clean segments, automated journeys, and emotionally neutral business outcomes.
People are complicated.
That’s why we made them queryable.
Your future, algorithmically determined.
Get closer to your customers than they expected.
Request a Demo